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Detailed Comparison

Zoho CRM vs SuiteCRM

A comprehensive comparison to help you decide if SuiteCRM is the right EU alternative to Zoho CRM for your needs.

US-based (CLOUD Act applies)
Zoho CRM logo

Zoho CRM

🇺🇸Zoho Corporation

Zoho CRM is a customer relationship management software designed to help businesses manage sales, marketing, and customer support activities. It offers tools for lead generation, sales tracking, email automation, and analytics. The platform integrates with various applications and provides customizable features to suit different business needs.

freemium
EU-based (GDPR Protected)
SuiteCRM logo

SuiteCRM

🌍SalesAgility Ltd

UK-based open-source CRM forked from SugarCRM, offering enterprise CRM features without licensing fees.

free

Our Verdict

Why choose SuiteCRM

  • +SuiteCRM is open source, allowing for custom modifications and flexibility.
  • +Fully GDPR compliant, ensuring data protection for EU customers.
  • +Self-hostable, giving control over data and server locations.
  • +SuiteCRM offers optional end-to-end encryption for enhanced security.

Things to consider

  • -Migration from Zoho CRM may require significant data transfer efforts.
  • -SuiteCRM lacks built-in AI features like Zoho's AI assistant.
  • -Learning curve for SuiteCRM can be steep due to its customization options.

Privacy Winner: SuiteCRM

Your data stays in the EU and is protected under GDPR, free from US CLOUD Act access.

Feature Comparison

Switching from
Zoho CRM logo

Zoho CRM

🇺🇸

Zoho Corporation

VS
Switching to
SuiteCRM logo

SuiteCRM

🌍

SalesAgility Ltd

US Data Storage

Data subject to US CLOUD Act and may be accessed by US authorities

EU Data Protection

Data protected under GDPR with EU-only data residency

Certifications & Compliance

No certifications listed

GDPR Compliant
EU-Based
Open Source
Self-Hostable

Reasons to Switch

  • SuiteCRM is open source, allowing for custom modifications and flexibility.
  • Fully GDPR compliant, ensuring data protection for EU customers.
  • Self-hostable, giving control over data and server locations.
  • SuiteCRM offers optional end-to-end encryption for enhanced security.

Things to Consider

  • !Migration from Zoho CRM may require significant data transfer efforts.
  • !SuiteCRM lacks built-in AI features like Zoho's AI assistant.
  • !Learning curve for SuiteCRM can be steep due to its customization options.
Migration difficulty:
Medium
~3-5 hours

Frequently Asked Questions

Is SuiteCRM a good replacement for Zoho CRM?

Yes, SuiteCRM is a GDPR-compliant European alternative to Zoho CRM. It offers similar functionality while ensuring your data stays within EU jurisdiction and is protected under strict European privacy laws.

Is SuiteCRM GDPR compliant?

Yes, SuiteCRM is a European company that fully complies with GDPR regulations. Your data is stored in EU data centers and is not subject to US surveillance laws like the CLOUD Act.

How much does SuiteCRM cost?

SuiteCRM offers free pricing. Visit their website for current pricing details and to compare plans based on your specific needs.

Where is my data stored with SuiteCRM?

SuiteCRM stores data in EU data centers, ensuring compliance with European data protection regulations and keeping your information within EU jurisdiction.

Other EU alternatives to Zoho CRM

Ready to make the switch to SuiteCRM?

Take control of your data privacy by switching to an EU-based alternative.