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Intercom vs Gorgias

A detailed comparison to help you decide if Gorgias is the right EU alternative for your needs.

Last updated: February 23, 2026Reviewed by Built in EU Team

At a Glance

Data Location
🇺🇸US

US data laws

🇫🇷FR

GDPR protected

Pricing

Intercom

paid

Gorgias

paid

Migration
Hard difficulty
Switching from
Intercom logo

Intercom

🇺🇸

Intercom Inc.

VS
Switching to
Gorgias logo

Gorgias

🇫🇷

Gorgias

US Data Storage

Data subject to US CLOUD Act and may be accessed by US authorities

EU Data Protection

Data protected under GDPR with EU-only data residency

Certifications & Compliance

No certifications listed

GDPR Compliant
EU-Based
SOC 2 Type II
Migration difficulty:
Hard

Migration Overview

Difficulty
Hard

Quick Steps

1

Plan migration timeline and backup all data

2

Set up Gorgias with custom configuration

3

Migrate in phases, test thoroughly at each step

Other alternatives to Intercom

Ready to make the switch?

Start using Gorgias today and take control of your data privacy.