Zendesk
🇺🇸Userlike
🇩🇪Switch from Zendesk to Userlike
A complete step-by-step guide to migrate your data and workflow to an EU-hosted alternative.
To export your data from Zendesk, go to the Admin Center, navigate to Account, then Tools, and select Reports. Choose your preferred format (JSON, CSV, XML), set the date range, and initiate the export. Note that the account owner must contact Zendesk Support to enable full export, which may take 24-48 hours for activation.
Tips
- •JSON is recommended for exporting more than 200,000 tickets.
Additional Resources
Frequently Asked Questions
Will I lose my data when switching from Zendesk?
No, most services allow you to export your data before closing your account. Follow the steps in our migration guide to safely transfer all your data to Userlike.
Is Userlike really more private than Zendesk?
Yes, EU-based services like Userlike must comply with GDPR, which provides stronger privacy protections. Your data won't be subject to US surveillance laws like the CLOUD Act.
Can I use both services during the transition?
Absolutely! We recommend running both services in parallel during the transition period to ensure everything is set up correctly before fully switching over.
What if I need help during migration?
Most EU alternatives offer customer support and migration assistance. Check Userlike's website for their support options, or reach out to their team directly.