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Servicio con sede en EE.UU. — Datos sujetos a la jurisdicción estadounidense

Zendesk Chat logo

Alternativas a Zendesk Chat

🇺🇸Empresa estadounidense

por Zendesk

Zendesk Chat enables real-time communication with customers via live chat. It's designed for businesses of all sizes seeking to enhance customer support and engagement.

Mejores alternativas a Zendesk Chat

3 alternativas centradas en la privacidad y conformes con el RGPD

LiveChat logo

LiveChat

🇵🇱

by LiveChat

LiveChat offers real-time customer interaction tools designed for SMBs, enhancing customer support with chat, ticketing, and analytics features. Based in Poland, it provides a user-friendly interface and integrates with popular platforms, making it easy to manage customer inquiries efficiently.

EU-Based
Gorgias logo

Gorgias

🇫🇷

by Gorgias

Gorgias is a customer service platform designed for e-commerce businesses. It consolidates customer inquiries from various channels, such as email, chat, and social media, into a single dashboard. The tool enables support teams to respond efficiently, automate repetitive tasks, and access customer data to enhance service quality.

GDPR CompliantEU-BasedSOC 2 Type II
paid
Tidio logo

Tidio

🇵🇱

by Tidio LLC

Tidio is a customer support tool that integrates live chat and chatbot functionalities to enhance user engagement on websites. It allows businesses to communicate with visitors in real-time, automate responses, and gather customer insights. Tidio supports various messaging platforms for seamless communication.

GDPR CompliantEU-BasedSOC 2
freemium

¿Por qué dejar Zendesk Chat?

US CLOUD Act

Las autoridades estadounidenses pueden acceder a sus datos almacenados por empresas estadounidenses, incluso si están almacenados en Europa.

Preocupaciones de privacidad

Las empresas estadounidenses pueden recopilar y usar sus datos de formas no conformes con los estándares de la UE.

Alternativas europeas

Los servicios basados en la UE deben cumplir con el RGPD, brindándole protecciones de privacidad más fuertes.

Preguntas frecuentes

Are there European alternatives to Zendesk Chat?
Yes, there are several GDPR-compliant European alternatives to Zendesk Chat. These EU-based services offer similar functionality while ensuring your data stays within EU jurisdiction and is protected under strict European privacy laws.
Why should I switch from Zendesk Chat to an EU alternative?
Switching to an EU alternative gives you better data protection under GDPR, keeps your data in European data centers, and ensures you're not subject to US surveillance laws like the CLOUD Act. Many EU alternatives offer comparable features with stronger privacy guarantees.
Is Zendesk Chat GDPR compliant?
As a US-based company, Zendesk Chat may transfer and process your data in the United States. While they may have GDPR compliance measures, your data could still be subject to US laws including the CLOUD Act.
How do I migrate from Zendesk Chat to an EU alternative?
We provide detailed migration guides to help you switch from Zendesk Chat to European alternatives. These guides include step-by-step instructions, data export procedures, and tips for a smooth transition.

Otros Customer Support que quizás quieras reemplazar

¿Listo para cambiar a una alternativa centrada en la privacidad?

Proteja sus datos cambiando a un servicio basado en la UE. Nuestras guías de migración facilitan el cambio.