Is Tidio GDPR compliant?

Yes, Tidio is a European company based in PL that fully complies with GDPR regulations. Your data is protected under strict European privacy laws and stored within EU jurisdiction.

Where is my data stored with Tidio?

Tidio stores all user data in EU data centers, ensuring compliance with European data protection regulations. This means your data is not subject to US surveillance laws like the CLOUD Act.

What US products is Tidio an alternative to?

Tidio is a European alternative in the Customer Support category. Visit our comparison pages to see which US products Tidio can replace while keeping your data in Europe.

Is Tidio free to use?

Tidio offers freemium pricing options. Visit their official website for current pricing details and to find the plan that best fits your needs.

European product - Your data is protected under GDPR and stays in the EU

Tidio

Name: Tidio
Brand: Tidio LLC

🇵🇱EU Company

by Tidio LLC · Founded 2013

Tidio is a customer support tool that integrates live chat and chatbot functionalities to enhance user engagement on websites. It allows businesses to communicate with visitors in real-time, automate responses, and gather customer insights. Tidio supports various messaging platforms for seamless communication.

freemium🎧Customer Support

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Key Features

Live chat
AI chatbots
Visitor tracking
Email marketing
E-commerce integrations
Free tier

Certifications & Compliance

GDPR CompliantEU-BasedSOC 2

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Tidio is an alternative to

Intercom

US Company

Why switch: Tidio offers a free tier for startups, unlike Intercom's paid-only model.

Ready to try Tidio?

Take control of your data with this EU-based alternative. Your privacy is protected under GDPR.

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Last updated: January 29, 2026

Tidio

Key Features

Certifications & Compliance