Freshdesk vs Gorgias
A detailed comparison to help you decide if Gorgias is the right EU alternative for your needs.
Last updated: February 23, 2026•Reviewed by Built in EU Team
At a Glance
Data Location
🇺🇸US
US data laws
🇫🇷FR
GDPR protected
Pricing
Freshdesk
freemium
Gorgias
paid
Migration
Medium difficulty
Switching from
Freshdesk
🇺🇸Freshworks Inc.
VS
Switching to
Gorgias
🇫🇷Gorgias
US Data Storage
Data subject to US CLOUD Act and may be accessed by US authorities
EU Data Protection
Data protected under GDPR with EU-only data residency
Certifications & Compliance
No certifications listed
GDPR Compliant
EU-Based
SOC 2 Type II
Migration difficulty:
Medium
Migration Overview
Difficulty
MediumQuick Steps
1
Create Gorgias account and configure settings
2
Export and prepare data from Freshdesk
3
Import data, test integrations, and migrate users
Other alternatives to Freshdesk
Ready to make the switch?
Start using Gorgias today and take control of your data privacy.