by Quality Unit s.r.o.
LiveAgent is a help desk software that combines multiple communication channels including email, live chat, and social media into a single platform. It allows businesses to manage customer inquiries efficiently, track interactions, and streamline support processes. Features include ticketing, automation, and reporting tools for improved customer service.
GDPR CompliantEU-Based
freemiumMigration:●●●
Why switch?
- LiveAgent offers integrated live chat for immediate customer support.
- GDPR compliance ensures data protection for EU customers.
- LiveAgent includes call center features for voice support.
Consider
- Migration from Freshdesk to LiveAgent may require data export/import.
- Learning curve for LiveAgent's interface may slow down initial setup.