Zendesk
🇺🇸LiveAgent
🇸🇰Switch from Zendesk to LiveAgent
A complete step-by-step guide to migrate your data and workflow to an EU-hosted alternative.
To export your data from Zendesk, use the full export option by navigating to Admin Center → Account → Tools → Reports. Select your desired format (JSON/CSV/XML) and set the date range before exporting. Remember, full export is not enabled by default; the account owner must request activation from Zendesk Support, which can take 24-48 hours.
Tips
- •JSON is recommended for more than 200,000 tickets.
- •Download links are valid for more than 3 days.
Additional Resources
Frequently Asked Questions
Is LiveAgent a good alternative to Zendesk?
LiveAgent may be a suitable European alternative depending on the features you need. Check its current feature documentation, privacy policy, subprocessors, and hosting regions before deciding.
How long does it take to switch from Zendesk to LiveAgent?
The migration process typically varies depending on your data volume and usage. Our step-by-step guide will help you through the process.
Is LiveAgent GDPR compliant?
A European headquarters does not by itself prove GDPR compliance or where data is hosted. Review LiveAgent's current privacy policy, data-processing terms, subprocessors, and available hosting regions. This is general guidance, not legal advice.
Can I export my data from Zendesk?
Most services allow data export. Check Zendesk's settings for export options, or follow our migration guide for detailed instructions.
