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BuiltInEu
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Zendesk

🇺🇸
T

Trengo

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Switch from Zendesk to Trengo

A complete step-by-step guide to migrate your data and workflow to an EU-hosted alternative.

Medium MigrationSeveral hours to a few days, depending on data size and complexityGDPR Compliant
Your progress0 of 5 steps completed

For a full export, go to Admin Center → Account → Tools → Reports, select your desired format (JSON/CSV/XML), set the date range, and click 'Export'. Note: Full export is not enabled by default; the account owner must request activation from Zendesk Support, which takes 24-48 hours.

Tips

  • •Use JSON for large exports over 200K tickets.
  • •CSV exports do not include comments or descriptions.
View all alternatives to ZendeskGet started with Trengo

Additional Resources

About Trengo

Learn more about Trengo's features, pricing, and reviews.

Other Alternatives

Explore other EU alternatives to Zendesk that might suit your needs.

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Find more US products and their EU alternatives in the Customer Support category.

Frequently Asked Questions

Is Trengo a good alternative to Zendesk?

Trengo may be a suitable European alternative depending on the features you need. Check its current feature documentation, privacy policy, subprocessors, and hosting regions before deciding.

How long does it take to switch from Zendesk to Trengo?

The migration process typically varies depending on your data volume and usage. Our step-by-step guide will help you through the process.

Is Trengo GDPR compliant?

A European headquarters does not by itself prove GDPR compliance or where data is hosted. Review Trengo's current privacy policy, data-processing terms, subprocessors, and available hosting regions. This is general guidance, not legal advice.

Can I export my data from Zendesk?

Most services allow data export. Check Zendesk's settings for export options, or follow our migration guide for detailed instructions.