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Dixa

🇩🇰European Company

by Dixa ApS · Founded 2015

Dixa is a customer support platform that brings email, chat, phone, WhatsApp and social messages into one workspace. It offers visual routing and AI assistance for handling customer requests.

Key Features

  • Omnichannel support workspace
  • Visual routing
  • AI customer support assistance
  • Agent reply suggestions

Checked facts

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Pricing & Plans

Growth

€89.00 /month

/agent/mo

Source: dixa.com
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • Customer Callback, Voicemail
  • Native Shopify, Klaviyo, +35 integrations

Ultimate

€139.00 /month

/agent/mo

Source: dixa.com
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service
  • Standard AI Intent Detection
  • Skills-Based Routing
  • Sandbox Access

Prime

€179.00 /month

/agent/mo

Source: dixa.com
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection
  • Custom User Roles
  • Multiple Organizations
  • Enterprise API Limits

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