LiveAgent is a help desk software that combines multiple communication channels including email, live chat, and social media into a single platform. It allows businesses to manage customer inquiries efficiently, track interactions, and streamline support processes. Features include ticketing, automation, and reporting tools for improved customer service.
VS-gebaseerde dienst. Gegevens onderworpen aan Amerikaanse jurisdictie
Zendesk Alternatieven
🇺🇸VS-bedrijfdoor Zendesk Inc. · Opgericht 2007
Customer service platform providing ticketing, live chat, knowledge base, and call center solutions.
Beste Zendesk Alternatieven
7 privacyvriendelijke, AVG-conforme alternatieven
Trengo
🇳🇱by Trengo B.V.
Trengo is a communication platform that integrates various messaging channels, including email, chat, and social media, into a single inbox. It allows teams to manage customer interactions efficiently, track conversations, and collaborate in real-time. Trengo improves response times and streamlines customer support processes.
Crisp
🇫🇷by Crisp IM SARL
Crisp is a customer messaging platform designed for businesses to communicate effectively with their users. It offers real-time chat, email integration, and chatbot functionalities to streamline customer support. The platform helps teams manage conversations from multiple channels in one place, enhancing response times and user engagement.
Userlike
🇩🇪by Userlike UG
Userlike is a customer messaging platform designed for businesses to enhance communication with website visitors. It enables real-time chat support, integrates with various tools, and allows users to manage conversations across different channels. The platform aims to improve customer engagement and support efficiency.
Gorgias
🇫🇷by Gorgias
Gorgias is a customer service platform designed for e-commerce businesses. It consolidates customer inquiries from various channels, such as email, chat, and social media, into a single dashboard. The tool enables support teams to respond efficiently, automate repetitive tasks, and access customer data to enhance service quality.
Tidio
🇵🇱by Tidio LLC
Tidio is a customer support tool that integrates live chat and chatbot functionalities to enhance user engagement on websites. It allows businesses to communicate with visitors in real-time, automate responses, and gather customer insights. Tidio supports various messaging platforms for seamless communication.
LiveChat
🇵🇱by LiveChat
LiveChat offers real-time customer interaction tools designed for SMBs, enhancing customer support with chat, ticketing, and analytics features. Based in Poland, it provides a user-friendly interface and integrates with popular platforms, making it easy to manage customer inquiries efficiently.
Waarom overstappen van Zendesk?
US CLOUD Act
Amerikaanse autoriteiten kunnen toegang krijgen tot uw gegevens die zijn opgeslagen door Amerikaanse bedrijven, zelfs als ze in Europa zijn opgeslagen.
Privacyzorgen
Amerikaanse bedrijven kunnen uw gegevens verzamelen en gebruiken op manieren die niet voldoen aan Europese normen.
Alternatieven in Europa
Diensten in Europa moeten voldoen aan de AVG, wat u sterkere privacybescherming biedt.
Veelgestelde Vragen
Are there European alternatives to Zendesk?
Why should I switch from Zendesk to an EU alternative?
Is Zendesk GDPR compliant?
How do I migrate from Zendesk to an EU alternative?
Andere Customer Support die u misschien wilt vervangen
Klaar om over te stappen naar een privacyvriendelijk alternatief?
Bescherm uw gegevens door over te stappen naar een dienst gevestigd in de EU. Onze migratiegidsen maken overstappen eenvoudig.