US-basierter Dienst: Daten unterliegen der US-Gerichtsbarkeit
von Freshworks Inc. · Gegründet 2010
Cloud-based customer support software offering ticketing, automation, and self-service capabilities.
7 datenschutzfreundliche, DSGVO-konforme Alternativen
by Quality Unit s.r.o.
LiveAgent is a help desk software that combines multiple communication channels including email, live chat, and social media into a single platform. It allows businesses to manage customer inquiries efficiently, track interactions, and streamline support processes. Features include ticketing, automation, and reporting tools for improved customer service.
by Trengo B.V.
Trengo is a communication platform that integrates various messaging channels, including email, chat, and social media, into a single inbox. It allows teams to manage customer interactions efficiently, track conversations, and collaborate in real-time. Trengo improves response times and streamlines customer support processes.
by Gorgias
Gorgias is a customer service platform designed for e-commerce businesses. It consolidates customer inquiries from various channels, such as email, chat, and social media, into a single dashboard. The tool enables support teams to respond efficiently, automate repetitive tasks, and access customer data to enhance service quality.
by Userlike UG
Userlike is a customer messaging platform designed for businesses to enhance communication with website visitors. It enables real-time chat support, integrates with various tools, and allows users to manage conversations across different channels. The platform aims to improve customer engagement and support efficiency.
by LiveChat
LiveChat offers real-time customer interaction tools designed for SMBs, enhancing customer support with chat, ticketing, and analytics features. Based in Poland, it provides a user-friendly interface and integrates with popular platforms, making it easy to manage customer inquiries efficiently.
by Crisp IM SARL
Crisp is a customer messaging platform designed for businesses to communicate effectively with their users. It offers real-time chat, email integration, and chatbot functionalities to streamline customer support. The platform helps teams manage conversations from multiple channels in one place, enhancing response times and user engagement.
by Tidio LLC
Tidio is a customer support tool that integrates live chat and chatbot functionalities to enhance user engagement on websites. It allows businesses to communicate with visitors in real-time, automate responses, and gather customer insights. Tidio supports various messaging platforms for seamless communication.
US-Behörden können auf Ihre Daten zugreifen, die von US-Unternehmen gespeichert werden, selbst wenn sie in Europa gespeichert sind.
US-Unternehmen können Ihre Daten auf eine Weise sammeln und verwenden, die nicht mit den EU-Standards übereinstimmt.
In der EU ansässige Dienste müssen die DSGVO einhalten, was Ihnen stärkeren Datenschutz bietet.
Schützen Sie Ihre Daten, indem Sie zu einem in der EU ansässigen Dienst wechseln. Unsere Migrationsleitfäden erleichtern den Wechsel.
