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EU Kundensupport Alternativen

Helpdesk-, Live-Chat- und Kundenservice-Plattformen mit EU-basierten Alternativen zu Zendesk und Intercom.

Helpdesk-, Live-Chat- und Kundenservice-Plattformen mit EU-basierten Alternativen zu Zendesk und Intercom.

7 EU alternativesGDPR compliantSee Best EU Picks
4 Free Options
5 Countries

Looking for alternatives to a specific product?

Wie man wählt Kundensupport

  • Evaluate the level of GDPR compliance and whether the product is EU-hosted for enhanced data control.
  • Consider the availability of freemium vs. paid plans to match your budget and scaling needs.
  • Check for advanced certifications like SOC 2 or ISO 27001 for additional security assurances.
  • Assess the platform's ability to integrate seamlessly with existing systems and third-party tools.
  • Investigate the support features offered, such as live chat or AI-driven automation, to ensure they meet your business needs.

Frequently Asked Questions

Are there any free EU customer support platforms?

Yes, 4 of the 6 listed customer support platforms offer freemium options. These include Tidio from Poland, LiveAgent from Slovakia, Crisp from France, and Userlike from Germany.

Which countries offer EU-hosted customer support alternatives?

Out of the 6 EU alternatives, only two products, Trengo from the Netherlands and Crisp from France, are specifically EU-hosted, ensuring data remains within European borders.

What certifications do EU customer support products typically have?

All 6 products are GDPR compliant and EU-based, with additional certifications such as SOC 2 for Tidio and SOC 2 Type II for Gorgias, and ISO 27001 for Userlike, providing varied levels of security and compliance.