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Dixa

🇩🇰European Company

by Dixa ApS · Founded 2015

Dixa is a customer support platform that brings email, chat, phone, WhatsApp and social messages into one workspace. It offers visual routing and AI assistance for handling customer requests.

paid🎧Customer Support

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Key Features

Omnichannel support workspace
Visual routing
AI customer support assistance
Agent reply suggestions

Checked facts

Each line links to the page it comes from.

Founded: 2015 dixa.com, checked 11 Oct 2026

Pricing & Plans

Growth

€89.00 /month

/agent/mo

Source: dixa.com

Contact Center (Phone, Email, Forms, Chat, Social)
Knowledge Base
AI Agent (Mim)
Intelligent Routing
Customer Callback, Voicemail
Native Shopify, Klaviyo, +35 integrations

Ultimate

€139.00 /month

/agent/mo

Source: dixa.com

Everything in Growth
Routing with External Data
Knowledge-Centered Service
Standard AI Intent Detection
Skills-Based Routing
Sandbox Access

Prime

€179.00 /month

/agent/mo

Source: dixa.com

Everything in Ultimate
SSO (Single Sign-On)
Advanced AI Intent Detection
Custom User Roles
Multiple Organizations
Enterprise API Limits

Dixa is an alternative to

Zendesk

Researched comparison

Freshdesk

US Company

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Last updated: October 11, 2026

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Dixa

Key Features

Checked facts