US-based service. Data subject to US jurisdiction
by Zendesk
Zendesk Chat enables real-time communication with customers via live chat. It's designed for businesses of all sizes seeking to enhance customer support and engagement.
3 privacy-focused, GDPR-compliant alternatives
Curated by Sidney, Founder of BuiltInEu · Updated
Quick answer: 3 European alternatives to Zendesk Chat are listed, from 2 countries. 1 has a free plan. Top picks: LiveChat, Gorgias and Tidio.
| # | Product | Country | Pricing | Free plan | Open source | Self-host |
|---|---|---|---|---|---|---|
| 1 | LiveChat | 🇵🇱Poland | No | No | No | |
| 2 | Gorgias | 🇫🇷France | Paid | No | No | No |
| 3 | Tidio | 🇵🇱Poland | Freemium | Yes | No | No |
A dash means we have not verified that attribute. Migration difficulty is shown only where the editor tested the switch.
by LiveChat
LiveChat offers real-time customer interaction tools designed for SMBs, enhancing customer support with chat, ticketing, and analytics features. Based in Poland, it provides a user-friendly interface and integrates with popular platforms, making it easy to manage customer inquiries efficiently.
by Gorgias
Gorgias is a customer service platform designed for e-commerce businesses. It consolidates customer inquiries from various channels, such as email, chat, and social media, into a single dashboard. The tool enables support teams to respond efficiently, automate repetitive tasks, and access customer data to enhance service quality.
by Tidio LLC
Tidio is a customer support tool that integrates live chat and chatbot functionalities to enhance user engagement on websites. It allows businesses to communicate with visitors in real-time, automate responses, and gather customer insights. Tidio supports various messaging platforms for seamless communication.
US authorities can access your data stored by US companies, even if stored in Europe.
US companies may collect and use your data in ways not compliant with EU standards.
European providers are listed by headquarters. Verify privacy, hosting, security, and legal requirements for your use case.
Protect your data by moving to an EU-based service. Our migration guides make switching easy.
