US-based service. Data subject to US jurisdiction
by Help Scout · Founded 2011
Customer support platform with shared inbox, knowledge base, live chat, and customer management for small to mid-size teams.
5 European alternatives
Curated by Sidney, Founder of BuiltInEu · Updated
Quick answer: 5 European alternatives to Help Scout are listed, from 5 countries. 2 have a free plan. Top picks: Lime Connect, Crisp and LiveAgent.
| # | Product | Country | From | Pricing | Free plan | Open source | Self-host |
|---|---|---|---|---|---|---|---|
| 1 | Lime Connect | 🇩🇪Germany | €105 per month | Freemium | Yes | No | No |
| 2 | Crisp | 🇫🇷France | US$45 per month | Freemium | Yes | No | No |
| 3 | LiveAgent | 🇸🇰Slovakia | US$15 per month, billed annually | Freemium | No | No | No |
| 4 | LiveChat | 🇵🇱Poland | US$19 per month, billed annually | No | No | No | |
| 5 | Trengo | 🇳🇱Netherlands | €299 per month, billed annually | Paid | No | No | No |
A dash means we have not verified that attribute. Migration difficulty is shown only where the editor tested the switch.
by Userlike UG
Userlike is a customer messaging platform designed for businesses to enhance communication with website visitors. It enables real-time chat support, integrates with various tools, and allows users to manage conversations across different channels. The platform aims to improve customer engagement and support efficiency.
by Crisp IM SARL
Crisp is a customer messaging platform designed for businesses to communicate effectively with their users. It offers real-time chat, email integration, and chatbot functionalities to streamline customer support. The platform helps teams manage conversations from multiple channels in one place, enhancing response times and user engagement.
by Quality Unit s.r.o.
LiveAgent is a help desk software that combines multiple communication channels including email, live chat, and social media into a single platform. It allows businesses to manage customer inquiries efficiently, track interactions, and streamline support processes. Features include ticketing, automation, and reporting tools for improved customer service.
by LiveChat
LiveChat offers real-time customer interaction tools designed for SMBs, enhancing customer support with chat, ticketing, and analytics features. Based in Poland, it provides a user-friendly interface and integrates with popular platforms, making it easy to manage customer inquiries efficiently.
by Trengo B.V.
Trengo is a communication platform that integrates various messaging channels, including email, chat, and social media, into a single inbox. It allows teams to manage customer interactions efficiently, track conversations, and collaborate in real-time. Trengo improves response times and streamlines customer support processes.
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